Vacant job

Do you want to lead an engaged team, create first-class guest experiences, and drive the development of a successful hotel operation? Then this could be the role for you!

As the Reception & Booking Manager at Billingehus, you will play a central role in leading and developing our reception and booking department. You will be responsible for ensuring efficient and guest-focused operations, optimizing occupancy and revenue, and creating a positive service culture.

You will be an important part of our management team. The position is 100% with placement in Skövde and start date according to agreement, preferably as soon as possible.

➡️ Lead and develop the reception and booking department

➡️ Personnel responsibility: scheduling, follow-up, recruitment, and employee conversations

➡️ Optimization and revenue work to maximize occupancy and revenue

➡️ Create and optimize packages and offers

➡️ Ensure high service levels and quality in the guest experience

➡️ Responsible for administration related to bookings and sales

➡️ Collaborate with other departments to create a holistic experience

➡️ Follow up on guest reviews and drive improvement work

We are looking for someone who is a confident, structured, and solution-oriented leader with strong administrative skills. You lead with clarity, engagement, and warmth, and have the ability to both support and guide your team.

Working hours are Monday to Friday, with some flexibility as needed.

✓ Experience in the hotel industry, with a focus on package sales

✓ Documented experience in optimization and revenue work

✓ Leadership experience in hotels or similar operations

✓ Good system knowledge in VisBook, BookVisit, and TimePlan

✓ Experience in building and managing packages in booking systems

✓ Very good administrative skills

✓ Driver's license B

✓ Excellent knowledge of Swedish, spoken and written

+ Creativity and ability to develop new packages and offers

+ Experience with guest reviews and improvement work

+ Leadership experience in hotel operations

At Billingehus, you will have the opportunity to grow in a stable and development-oriented hotel group. Here, engagement, quality, and service meet. You will become part of a warm and professional culture where we help each other and celebrate successes together.

Benefits

3,000 SEK in wellness allowance

Friends & Family discounts

Free access to the spa

Internal training and development opportunities

Location: SkövdeStart: January 2026Employment: Full-time permanent (with a 6-month probation period)Scope: Full-time (100%, Mon-Fri)

According to agreement – but preferably as soon as possible!

👉 Welcome with your application today! We interview continuously, so do not wait to submit your application

Questions about the role and process

Nellie LiljaProgressio, External Recruiter0763-01 92 [email protected]

www.progressioswe.se